1. A deposit payment is required to confirm a booking.
If the booking is made within 8 weeks of the date of
arrival then full payment is required immediately. The
booking deposit is non-refundable.
Payment can be made by Irish cheque or by Bank Transfer
to our bank account or by VISA/MasterCard subject to a
card processing fee.
Booking confirmation together with directions and other
relevant information will be sent by e-mail or by post.
Where an initial deposit is paid, the balance must be
paid within 8 weeks of the holiday commencement date.
If the balance is not paid within 7 days of the due date
we will assume the booking has been cancelled by the
2. If you need to cancel your holiday, or a part thereof, please
notify us immediately. A refund of 75% of the balance payment
can be made if we can re-let the property for that period. If
a cancellation of your holiday, or a part thereof, is made within 4
weeks of the holiday commencement date, no refund will be made.
Any losses incurred will likely be covered by your Travel Insurance.
It is essential that you purchase adequate travel insurance to
cover all members of your party for your holiday.
3. Any changes to a confirmed booking by the client will incur an
administration charge of Euro 50.
4. We, Algarve Villas Luz Ltd., reserves the right to alter the booking arrangements in the event
of unforeseen circumstances. If a cancellation is made by us
from the client
will be refunded
but all travel arrangements and costs are entirely the
responsibility of the client.
Insurance is compulsory under EU Law. Rentals are on condition that
clients have purchased adequate Travel Insurance to cover all party
Algarve Villas Luz Ltd.,
will not be liable for any losses, damage, personal injury,
illness or death however incurred to clients or any third party
during their stay. We can accept no responsibility whatsoever for
client's vehicles or personal property during their stay.
Algarve Villas Luz Ltd.
acts solely as booking agents and we make all reasonable
efforts to ensure the accuracy of descriptions and information
provided about the quality and facilities in the properties and it
is possible that an advertised facility may be withdrawn or changed
for maintenance, repairs or any other reason for which we are
not responsible. Any photographs on the website are intended to
give an impression only and we cannot be held responsible for any
changes made to furniture, decor or style of a property after the
images have been published on our website.
Algarve Villas Luz Ltd.,
cannot be held responsible for any temporary defect or
malfunction of any appliance, equipment or machinery in the
building, grounds or swimming pool, nor can we be held responsible
for the defect, malfunction or reception of satellite television or
Algarve Villas Luz Ltd.,
will not be held responsible for any disturbance caused by
building works in the local area. If we become aware of any building
work in the vicinity of a property booked we will inform you of this
as soon as possible and alternative accommodation will be offered
9. The clients will keep the property and all furniture and
fittings in the same state of repair as at the commencement of their
stay, and will leave the property in the same state of cleanliness
and general order in which it was found on arrival. Any damage to
the property, its contents and equipment must be reported to the
property manager and paid for by the client/renter to the property
manager or owner at a cost of repair or replacement of the damaged
items. For properties which require a security deposit, this will
be returned to the client within 1 week of your holiday provided
there are no issues or damages to the property during the letting.
10. Occupancy and use of the premises
will not be such as to disturb or offend neighbours, in
which case we reserve the right to terminate the holiday
booking immediately, and no refund will be due and no
costs in locating alternative accommodation will be
11. The property rental is strictly for the number of
people agreed at the time of booking and we have the
right to terminate the rental without prior notice and
without refund or compensation if the numbers are
13. If you have cause to
complain or have a problem with any aspect of the
accommodation during your stay, you should immediately
contact the property manager who will
resolve your complaint/problem as soon as possible to
your full satisfaction.
Written complaints must be made to us
as letting agents within 7 days of the end of the rental
period. Any complaint not reported to us as letting
agents at the time the problem occurs, but only reported
after the renters return home, will not be considered
14. Any disputes will be decided under the laws of the
Republic of Ireland.
15. Pets are not accepted.
16. At the beginning of the holiday access to the
property will be after 3pm on arrival day to allow time
for cleaning and servicing, and the property must be
vacated before 10am on departure day.